Welcome to CeylonCode!
Thank you for choosing us as your software partner. We value your satisfaction and strive to provide you with the best online service experience possible. If, for any reason, you are not completely satisfied with your purchase, we are here to help.
Once we receive your refund request, we will notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that the refund amount will exclude any other charges incurred during the initial purchase.
Certain items are non-returnable and non-refundable. These include:
In the unfortunate event that your item arrives damaged or defective, please contact us immediately. We will arrange for a replacement or issue a refund, depending on your preference and product availability.
Refunds and exchanges will be processed within 5 business days after we receive your returned item. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
If you have any questions or concerns regarding our refund policy, please contact our customer support team. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.